An introduction to the advisers and co-ordinators who make up the Disability Service.

I’m Susan and I’m the Team Lead for the Disability Advisers. I’ve been in my role at the University since 2013. I work with applicants and students to discuss possible new diagnoses, or to find out how their studies may be impacted by a disability, long-term health condition or mental health difficulty. We then work together to identify the best ways to support their studies and wellbeing during their time at University. I also work closely with staff throughout the university to help raise awareness and considerations to help improve inclusion and accessibility. I’ve worked in different universities in London and the South West, supporting disabled students in a range of roles since 2002. I really enjoy meeting students at all stages of their academic journey and helping them to settle in and thrive at university. 

I’m Maddie, one of the Disability Advisers. I have been at the University since October 2022 and previously I worked for the NHS. I also work as a trainer, delivering training to venues and festivals across the UK on disability, equality and customer service. In my spare time, I sing in a band, go to gigs and read lots of books. My favourite thing about my role at the University of Bath is being able to help people access their studies and thrive at University.  

Hi I’m James one of the Disability Advisers. I have worked here as an Adviser since 2017 and before that I worked as a Study Skills Tutor also at Bath. I meet with students to discuss and recommend support for their studies such as exam arrangements, assistive technology or one-to-one study support. The best part of my role is hearing about students’ successes either academically or outside of their studies. 

I am Sam, one of the Disability Advisers. I meet students with to set up their Disability Access Plans and exam arrangements, and encourage them to think about the support available to them. I joined the University of Bath in 2013, and prior to that I have worked in further education and the charity sectors, mainly providing advice and guidance. I enjoy travelling around the world as much as I can, as well as trying out new delicious recipes in the kitchen. 

I’m Fran, one of the Disability Advisers. I joined the University of Bath in January 2024. In my role I meet with students to discuss how the Disability Service can support them during their studies and create Disability Access Plans which recommend reasonable adjustments and exam arrangements. I have been working in universities since 2019. At another university in the South West I worked in Disability Services, Library Services and the Exams Office. 

I’ve worked at the University for 11 years now. I’m fairly new to the Disability Service, but previously worked in UG Admissions in a widening participation role. Before working at the University, I worked at an inner-city Primary School in Bristol. Outside of work most of my time is spent looking after my 2 young children, but I also enjoy playing in an orchestra in Bristol, going for the occasional run and meeting friends to eat cake! I enjoy the variety of my role, both engaging directly with students and working on projects and processes that help to improve student experience at Bath. 

I have worked at the university for over 12 years now, 9 of which have been in the Student Support and Safeguarding department. Other areas I have worked in include the Undergraduate Admissions office and the Staff Training department. 

My current role allows me to work with our students to get the support they may need to help them through their studies. This might include arranging a support worker to help with Exams or more ongoing support in the form of a Study Skills Tutor or Mentor. I enjoy cooking, eating and finding new recipes, as well as playing board games. I also volunteer once a week at a residential care home spending time with the residents and providing a friendly face for them to have a natter with! 

Hello, my name is Caroline Maggs. I am a Disability Support Coordinator, working with Emma and Hannah in the Disability Support team. I have a background working in support and coordination roles in charities, from mental health and complex trauma to disability support. In my free time I am also an artist and love nature. This is my first year on the team and I am looking forward to organising Beginning at Bath and meeting future Bath students.